Store Policy

By placing an order through our shop, you agree that you have read and accepted all conditions as set forth in this Store Policy. As such, the Trigger Off team shall not be held responsible for any criminal, civil, or other consequences that result from breaching any of the terms that you have agreed to as set out below.

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PRODUCT DETAILS

All products shown are PRE-ORDER listings. All provided images are digital mock-ups and may not be representative of the final printed products. Production will only begin after the end of the pre-order period, and is estimated to take 4-5 months. Shipping is currently expected to take place in Winter 2023. If there are any delays, our social media accounts will be updated as soon as possible in order to keep customers informed. Once shipping begins, you will be notified of your shipment by email.

All digital goods will be sent electronically at the time physical orders are shipped.

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PAYMENTS

Prices are listed in USD. All orders are accepted through a secure payment method with Stripe. Your payment and location information is confidential and will not be used by the Trigger Off team outside of fulfilling the purchase and shipping the product appropriately.

Additionally, you may also make a purchase using PayPal

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TAX AND CUSTOMS

Any import taxes, value-added taxes (VAT), and/or other customs fees are not included in the listed prices on Bigcartel. As such, any additional charges resulting from these taxes will be the customer's responsibility after arrival of your package. 

Please ensure that you fill out your address completely and accurately to ensure that customs will accept your package.

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FULFILLMENT POLICY

Refunds: Refunds are applicable while orders are open; once the order window has closed, all sales are final.

Deliveries: Deliveries are being consolidated and shipped out from Houston, Texas, USA. Orders are expected to be shipped during Winter 2023.  

  • US orders are expected to to arrive 1-3 business days after shipment.
  • International orders are expected to arrive 1-4 weeks after shipment, depending on country of residence and accompanying customs. 
  • All digital goods will be sent electronically at the time physical orders are shipped.
  • Orders are unable to be shipped to the following countries at this time: Afghanistan, Belarus, Bhutan, Chad, Cuba, Lao People's Democratic Republic, Libya, Papua New Guinea, Russian Federation, Samoa, Solomon Islands, South Sudan, Syrian Arab Republic, Timor-Leste, Turkmenistan, and Yemen. If your country is not listed here but unable to accept packages at the time your order is prepared, a refund will be arranged.


Returns:
All sales are final once product has been shipped. However, if any of your purchased goods have been damaged in shipment, please contact us at [email protected] so that we can discuss a replacement.

Cancellations: Cancellations are only available during the order period. Once the order window has closed, we cannot guarantee a refund but cancellations will be accepted at our discretion depending on the status of your order. After product has been shipped, all sales are final and cancellations are not accepted.

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CUSTOMER SERVICE INFORMATION

For questions or support, contact us at [email protected] or through any of our social media profiles. We are @triggeroffzine on Twitter, Tumblr, and Instagram.

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COPYRIGHT

The works in this book are transformative. All characters are from the original series World Trigger.

World Trigger and its content belong to Daisuke Ashihara and Shueisha. The transformative works in this zine belong to their respective creators. None of the moderators or contributors of this book are affiliated with Daisuke Ashihara or Shueisha in any way.